Privacy Policy

Effective Date: Tuesday 10th December 2024

Introduction

Welcome to The Parent’s Companion (www.theparentscompanion.co.uk). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.

  1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Information: Names and email addresses provided by parents.
  • Browsing Data: Information such as browsing behaviour and location, is collected via cookies and similar technologies.

When booking courses, you may provide additional information through our third-party platforms.

  1. How We Use Your Information

We use your personal data for the following purposes:

  • To process orders and bookings via third-party platforms.
  • To provide customer support and address inquiries.
  • To enhance and improve our website and services.
  • For marketing purposes, including sending newsletters and promotional content (with your consent).

  1. Third-Party Sharing

We may share your information with the following third-party services to fulfill the above purposes:

  • Stripe: To process payments securely.
  • MailerLite: To manage email marketing and newsletters.
  • Calendly: To facilitate course bookings.

Each of these providers has its own privacy policies governing the use and protection of your data.

  1. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Analyse browsing behaviour.
  • Track user preferences and location for enhanced services.

You can manage your cookie preferences in your browser settings.

  1. Your Data Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Ask for incorrect or incomplete data to be updated.
  • Erasure: Request the deletion of your personal data.
  • Objection: Opt-out of data processing for specific purposes, such as marketing.

To exercise these rights, contact us at yourpersonalinformation@theparentscompanion.co.uk

  1. Data Security

We take appropriate measures to protect your personal data, including:

  • Encryption of sensitive information.
  • Storing data on secure servers.
  • Limiting access to personal data to authorised personnel only.

  1. Marketing Communications

If you sign up for our newsletter, you will receive marketing emails from us. You can unsubscribe at any time using the link provided in the email.

  1. Contact Information

For privacy-related inquiries, you can reach out to the Information Commissioner’s Office (ICO) or contact us directly at:

  • Email: yourpersonalinformation@theparentscompanion.co.uk

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you via email.